xbajee 10's Privacy Policy
This document provides a full description of how the account you create and the information you provide on the xbajee 10 platform are collected, stored, and kept secure. Please read the entire policy carefully before using the platform.
Introduction and Applicability
This privacy policy applies to all users of the xbajee 10 platform. It takes effect from the moment you visit our website, create an account, make a deposit, or use any of our services.
xbajee 10 believes that the protection of personal information is a fundamental right. For this reason, we follow modern data-protection practices and do not sell or share personal information with any third party without your consent.
By continuing to use the platform, you are considered to have agreed to all the terms of this privacy policy. Our Terms and Conditions should be read alongside this policy as a complement to it.
This policy is available in both Bengali and English. In the event of any inconsistency in interpretation, the Bengali text will take precedence.
What Information We Collect
xbajee 10 collects the following types of information. The purpose of collection is specific and is always kept within what is necessary.
2.1 Registration and Identity Information
The information you are required to provide when creating an account:
- Full name and date of birth (for age verification — 21+ is mandatory)
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Residential address
2.2 Transaction and Financial Information
Required information is collected at the time of deposit or withdrawal. For payments made via bKash, Nagad, Rocket, or Upay, the relevant mobile banking number and transaction reference are stored.
- Payment method details (mobile banking number, bank account number)
- Deposit and withdrawal history
- Records related to bonuses and cashback
2.3 Technical and Usage Information
When you use the platform, the following is collected automatically:
- IP address and device type
- Browser and operating system version
- Login time and session duration
- Click patterns and page visit history
- Cookie and local storage data
2.4 Communication Information
If you speak with the support team via live chat or email, a record of that conversation is stored. This is used to improve service quality and to resolve disputes.
How Collected Information Is Used
xbajee 10 uses collected information for specific and legitimate purposes. Misuse of information is against our policy.
| Purpose of Use | Applicable Information Type |
|---|---|
| Account creation and identity verification | Registration information, national ID card |
| Processing deposits and withdrawals | Financial information, payment method details |
| Fraud and scam prevention | IP address, device information, transaction records |
| Providing customer support | Communication records, account information |
| Platform development and analysis | Usage patterns, technical information |
| Providing bonuses and VIP benefits | Gaming history, transaction records |
3.1 Marketing Communications
With your consent, xbajee 10 may notify you about new offers, bonuses, or updates via SMS or email. You can stop these communications at any time — from your account settings or by contacting the support team.
Information Sharing with Third Parties
xbajee 10 never sells your personal information. However, in limited circumstances and for specific reasons, necessary information may be shared with third parties.
4.1 Service Provider Partners
Only the necessary information is shared with trusted partners for technical services such as payment processing, identity verification, and cybersecurity. These partners are contractually bound to comply with xbajee 10's privacy standards.
4.2 Legal Obligations
Information may be provided to authorities as part of a court order, government investigation, or legal process. In such cases, we supply only the information required within the limits set by law.
4.3 Corporate Changes
In the event of a business restructure or acquisition, user information may be transferred. Users will be notified in advance of any such change.
xbajee 10 never shares your password, full card number, or OTP code with any third party. If anyone asks for this type of information, treat it as an attempted fraud.
Cookies and Tracking Technology
The xbajee 10 platform uses cookies and similar technologies. Cookies are small data files stored in your browser that help the site remember your preferences.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions, security tokens, and the core functionality of the platform. These cannot be disabled.
- Performance Cookies: Used for page load times, error reporting, and usage analysis.
- Preference Cookies: Store language selection, display settings, and other personal preferences.
- Analytics Cookies: Help improve the platform by analysing user behaviour.
5.2 Cookie Controls
You can disable cookies other than essential ones from your browser settings. However, disabling certain cookies may limit some platform functionality.
Data Security Measures
xbajee 10 applies industry-standard security practices to keep user information safe. While no single measure can guarantee complete security, we ensure protection at multiple levels.
6.1 Technical Protection
- SSL/TLS encryption used for all data transmission
- Passwords and sensitive information stored in encrypted format
- Measures in place to prevent unauthorised access to servers and databases
- Regular security audits and vulnerability assessments
- Automated monitoring to detect suspicious activity
6.2 Administrative Protection
- Employee access to personal information limited on a need-to-know basis
- Regular staff training on data protection
- Rapid response plan in the event of a data breach
6.3 Your Responsibilities
Your own role in protecting your information is also important. Never share your password with anyone, use a strong password, and do not forget to sign out — especially when using a shared device.
Your Rights and Controls
Every account holder at xbajee 10 has the following rights regarding their personal information.
7.1 Right to Access Information
You may request to know what information is stored in your account. This request can be made through the support team.
7.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request that it be corrected. This can be done from your account settings or by contacting support directly.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for a set period for legal or regulatory reasons.
7.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. Contact support for any such objection.
Our support team is available 24 hours a day, 7 days a week to help you exercise any of your rights. You can reach us in Bengali or English via live chat or email. To learn more about responsible gaming, visit our Responsible Gaming page.
Data Retention Period
xbajee 10 does not keep your information beyond what is necessary. The retention period depends on the purpose and legal obligations.
| Type of Information | Retention Period |
|---|---|
| Account information (active account) | For as long as the account remains active |
| Financial transaction records | The legally required period even after the account is closed |
| Support communication records | For the period required to resolve disputes |
| Technical log files | A limited period for security review |
| Marketing preferences | Until consent is withdrawn |
Once the set retention period has ended, information is securely deleted or anonymised so that individuals can no longer be identified.
Protection of Minors
xbajee 10's services are for persons aged 21 or over only. We do not knowingly collect or process any information from minors.
Age is verified at the time of registration. If it becomes known that a minor has created an account using false information, that account will be closed immediately and the collected information will be deleted.
For ages 21+ — If you believe a minor you know is using the platform, please notify the support team immediately.
Policy Changes and Updates
xbajee 10 may update this privacy policy from time to time. The policy may be revised due to changes in technology, the introduction of new services, or legal requirements.
For significant changes, you will be notified at your registered email or mobile number. For minor changes, the "Last Updated" date at the top of the policy will change.
If you continue using the platform after any changes, you will be considered to have accepted the revised policy. It is therefore recommended that you check this page regularly. For more information, visit our About Us page.
Privacy Contact
If you have any questions, complaints, or requests regarding this privacy policy, please contact the xbajee 10 support team.
Available 24/7. Click the chat button at the bottom right of any page on the platform.
[email protected] — Email us in Bengali or English.
Privacy-related complaints are usually processed within 5 business days. For general questions, visit our FAQ section — you'll find answers to many common questions there.
Your information is safe with us
xbajee 10 always respects your privacy. Play with confidence on the platform — we are here for you.